Realme Q2s Wireless Earbuds

Sure! Here's a clearer and more polished rephrasing of your message: --- If you are not completely satisfied with your purchase, you may return the product in its original packaging and undamaged condition to any of our outlets within 7 calendar days from the date of purchase for an exchange. You can choose to exchange it for any available product, such as accessories or gadgets. If the new item costs more than your original purchase, you will need to pay the difference (e.g., original item \$10, new item \$12 — top-up \$2). ---

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.